**Biggest Stress in US Life: Language** Calling the electricity company to explain "My electricity is not working" in English isn't easy. Especially when technical terms are involved. When the internet technician says "I need to check the coax cable in the attic," employees panic. **Echo Rentals operates Korean-speaking support team in Austin:** ✓ Move-in orientation **conducted in Korean** ✓ For utility issues, consult in Korean then we handle in English ✓ For appliance failures, Korean guidance + direct technician connection ✓ Emergency situations (leaks, power outages) 24-hour Korean hotline **Corporate managers don't need to receive calls saying "Our employee has a problem in Austin." Echo Rentals solves it immediately on-site.**

**Austin Dispatch = Settlement Service is Essential** As of 2025, vendors supporting the Samsung Taylor project already use "settlement services" as standard. Sending employees with standard rentals is outdated thinking. **Before sending employees, confirm these:** 1. Are electricity/water/internet turned on from move-in day? 2. Are furniture and essentials fully equipped? 3. Is Korean language support available locally? 4. Who's responsible when emergencies occur? **If you can't answer "yes" to these 4 questions, consult with Echo Rentals.** **Your company focus on business. Echo Rentals takes responsibility for settlement.**

**For Samsung Taylor Project Teams, Internet is Essential, Not Optional** Most Austin area homes can access fiber optic internet, but activation takes an average **10-14 days**. Providers like Spectrum, AT&T, Google Fiber schedule "earliest installation date" 2 weeks out. During those 2 weeks, employees: - Barely check email via mobile hotspot (speed 5-10Mbps, data limits) - Video conferencing impossible (severe lag) - Cannot download CAD files, design drawings - Unstable Korean HQ VPN connection **Imagine an engineer earning $100K+ borrowing Wi-Fi at Starbucks to work.** **Echo Rentals Solution:** ✓ **1Gbps fiber optic internet** pre-activated (Spectrum Business or AT&T Fiber) ✓ Business-grade Wi-Fi router installed (stronger signal than consumer grade) ✓ Immediate VPN connection and Korean HQ system access on move-in day ✓ 24-hour recovery guarantee for internet outages (Echo Rentals direct support)

**Before Echo Rentals (First Half 2024):** - Dispatched 2 engineers - Standard apartment rental contract - 3 weeks spent on settlement process - HR manager traveled to Austin for 1 week to support settlement - Total cost: Security deposit + furniture purchase + travel expenses = approximately $12,000 **After Echo Rentals (Second Half 2024):** - Dispatched 3 engineers - Used Echo Rentals turnkey service - Settlement completed immediately on move-in day - HR manager travel unnecessary. Remote management from Korea - Monthly rental cost: $3,500 (for 3 people) - HR manager evaluation: **"We can never go back to standard rentals"**

**The US Utility Trap Korean HR Teams Don't Know** Opening electricity/water/gas accounts in the US requires a **Social Security Number (SSN)**. But employees dispatched from Korea cannot receive SSN immediately upon arrival. It takes minimum 2-3 weeks after application. Utility companies require the following from foreigners without SSN: - Passport copy - Visa copy - Deposit $200-$500 (electricity), $150-$300 (water), $100-$200 (gas) - English employment verification or bank statement - US local phone number **Preparing all these documents, making phone calls in English, and negotiating with each company takes an average of 3-5 days.** **Echo Rentals Solution:** ✓ We already have bulk contract relationships with Texas power companies (TXU, Reliant, Direct Energy) ✓ Pre-negotiated processes with water department (Round Rock Water) and gas company (Atmos Energy) ✓ **All accounts opened 3 days before move-in** ✓ Employees don't need to submit a single document. We handle everything

**"Just bring your luggage. Everything else is ready."** Standard US rental homes only include refrigerator and oven. Everything else must be purchased: - Bed frame + mattress: $500-$1,200 - Sofa: $400-$800 - Dining table + chairs: $300-$600 - TV + stand: $400-$700 - Washer + dryer: $800-$1,500 - Cookware, dishes, towels, bedding: $300-$500 **Total furniture purchase cost: $2,700-$5,300** **Purchase and assembly time: 5-7 days** And what matters most to Korean employees: **rice cooker**. Cuckoo or Cuchen are hard to find in general US stores. **Echo Rentals Fully Furnished Package:** ✓ **Bedroom**: Queen or King mattress + frame + bedding set ✓ **Living Room**: 3-seat sofa + coffee table + 55" smart TV ✓ **Dining**: 4-person table + chairs ✓ **Kitchen**: **Cuckoo or Cuchen rice cooker** + microwave + pot/pan set + dishes ✓ **Laundry**: Washer + dryer (tested before move-in) ✓ **Essentials**: Toilet paper, tissues, dish soap, shampoo, soap included **On move-in day, just unpack and start living**

**CFO's Calculation: What's 2 Weeks for 1 Engineer Worth?** Assuming average annual salary for engineers dispatched to Samsung Taylor project is $120K. - Monthly salary: $10,000 - Daily labor cost: approximately $500 **2-week settlement period from standard rental = $7,000 productivity loss (per person)** Dispatched 3 employees? **$21,000 pure loss** During those 2 weeks, employees: - Hurt their back assembling IKEA furniture - Stress out making phone calls with electricity company - Report to Korean HQ "When will internet be activated?" - Can't even start work, let alone settle, feeling frustrated **Is this what companies want when dispatching highly skilled personnel?** **Echo Rentals Promise:** ✓ Work focus possible from arrival day ✓ Zero settlement stress ✓ Zero workload for HR and admin teams ✓ Maximum employee satisfaction = Higher project success rate